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Shipping Policy

Basic Shipping Policies:
Flat Rate Shipping & Free Shipping:
Standard Ground Shipping Times:
Orders are shipped from Oregon. Shipping rates and times for Alaska and Hawaii will vary.
Priority Shipping & Overnight Shipping:
Shipping Estimator:

Use our Shipping Cost Estimator at checkout for specific shipping rates available to you, including priority and overnight shipping rates. Please contact us with any questions regarding your order before completing the checkout process if you have specific shipping questions or requests.

Shipping Restrictions: 

Our in house shipping team is certified to ship out orders containing lithium ion batteries to most countries. Please note that all of our shipments follow IATA guidelines for proper packaging and markings for lithium ion battery shipments. Our product packaging is tested and certified to UN 38.3 drop test standards. MSDS documentation is available upon request. Please note that depending on your shipping destination there may be additional shipping restrictions. Please see below:

Domestic Shipping Restrictions: 

Most orders shipped to US addresses have no shipping restrictions. However please note that for the following shipping services there are limits pertaining to the number of batteries that we can offer in a given shipment. (EVO Gimbals Lithium Ion batteries are considered single "Cells")

International Shipping Restrictions:

International Shipping:

*Shipments are subject to your countries applicable VAT taxes.*

Holiday Shipping:

UPS, FedEx and USPS observe the following holidays. Please note that packages can not be shipped out until the next business day.

 Holiday  Date
 New Year's Day  January 1, 2017*
 Memorial Day  May 29, 2017*
 Independence Day  July 4, 2017*
 Labor Day  September 4, 2017*
 Thanksgiving Day  November 23, 2017*
 Christmas  December 25, 2017*
 New Year's Day  January 1, 2018*

 

Please allow enough time for processing and shipping during the holiday season. Due to high shipping volumes and/or weather delays USPS, UPS, DHL and FedEx may delay your delivery. Order early to ensure on time holiday shipping. See our Holiday Shipping Guide for more information. 
 

Shipping Fees & Returns:
All shipping fees are non-refundable. U nless the item is determined to be DOA, Return shipping must be covered by the buyer . For more information, please review our Return Policy .
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