Please review our shipping policy to ensure your order arrives on time.
Basic Shipping Policies:
- All orders require up to 24 hours processing time before shipping. Most orders placed before 2PM PST will ship same day.
- Orders only ship Monday through Friday.
- Orders received after 2PM PST Friday will not ship until the following Monday.
- Orders for Overnight shipping on Friday will not be delivered on weekends. If you absolutely need Saturday delivery please call us.
- Orders will only be shipped to a physical address. We will not ship to P.O. Boxes.
Flat Rate Shipping & Free Shipping:
- Orders over $99 (after discounts applied) and shipped within the continental US qualify for Free Shipping.
- Free shipping will be standard shipping with FedEx Home Delivery or USPS Priority 2-3 Day (subject to weight)
- For orders under $99 we offer competitive shipping rates calculated at checkout from UPS, USPS or FedEx.
Standard Ground Shipping Times: Orders are shipped from Oregon. Shipping rates and times for Alaska and Hawaii will vary.
- West Coast States: 1-3 Business Days
- Mid West States: 4-6 Business Days
- East Coast States: 6-7 Business Days
- Overnight or 2 Day orders must be placed before 2PM PST. No exceptions.
- Orders placed on Friday for overnight shipping will not get there until Monday - if you absolutely need Saturday delivery please call us and we can check to see if UPS or FedEx offers a Saturday service to your area.
- Please use our shipping calculator at checkout for Express Shipping rates.
Use our Shipping Cost Estimator at checkout for specific shipping rates available to you, including priority and overnight shipping rates. Please contact us with any questions regarding your order before completing the checkout process if you have specific shipping questions or requests.
- Any order containing over 100 watt hours of Lithium Batteries must be shipped ground. No exceptions. It is the law.
- Due to USPS International shipping restrictions we are not allowed to ship gimbals with Lithium Ion batteries using this service. International shipments of batteries must go through one of our major carriers such as DHL or UPS.
- International orders of Lithium batteries over 100 watt hours is prohibited. No exceptions. Its the Law.
- We offer international shipping through FedEx, DHL and USPS.
- Calculated rates are available on checkout. If you feel the rate is too high please email us for a custom quote to see if we can beat it.
- Please note: All charges will be in USD. Please contact your credit card provider about for exchange rates and other fees associated with your order.
- If your shipping country is not listed during checkout then this means that we do not ship there.
- Please note that ALL international shipments are subject to Customs Duties and or VAT import tax. Your order may be subject to your country's import or VAT tax it is your responsibility to cover this tax.
We offer flat-rate shipping for gimbals to the following International zones:
| ||FedEx International |
Ground 7 Days
|DHL Worldwide |
Saver 3-7 Days
|FedEx International |
|Australia ||X ||$58 ||$68|
|Canada ||$29 ||$38 ||$48|
|Europe ||X ||$68 ||$68|
|Japan ||X ||X ||$68|
|Mexico ||X ||X ||$68|
|South America ||X ||$58 ||$68|
Shipping rates for small shipments such as accessories and parts is calculated at checkout.
For other International Zones not listed shipping rates are calculated at checkout.
If you need your order expedited or shipped through a specific carrier
please contact us for a competitive shipping quote - firstname.lastname@example.org
*Shipments are subject to your countries applicable VAT taxes.*
Holiday Shipping: Please allow enough time for processing and shipping during the holiday season. USPS, DHL and FedEx delays may affect your delivery. Order early to ensure on time holiday shipping. See our Holiday Shipping Guide for more information.
Shipping Fees & Returns: All shipping fees are non-refundable. For more information, please review our Return Policy .