I wasn't sure if it was the right gimbal for my wife, but after it arrived (in excellent packaging), I was impressed. For an open-box item, it looked like it had never been opened or used before. With all the features of this gimbal, I almost didn't want to give it to my wife (of course, I DID l though) and she doesn't bother trying to use anything else now. Even though it's a little on the weighty side, what you get in exchange is well worth it... and I think it lends to the quality of the gimbal.